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Crime Scene Merchandise Shipping & Returns

Please allow two (2) to four (4) weeks for delivery of all Domestic Orders. For International Orders, please allow three (3) to six (6) weeks for delivery. Most orders will come more quickly, but better to have it before you expect.

All items on your order are distributed by Crime Scene Merchandise. By placing an order, you are consenting to Crime Scene Merchandise's Conditions of Sale Policies. These policies may change without notice.

Crime Scene Merchandise Conditions of Sale

All Domestic orders are shipped via USPS Mail but we reserve the right to switch to another method without notice.

All International orders are shipped via Air Mail.

PLEASE DO NOT SEND CASH! We do not accept cash and we cannot be responsible for lost cash. Payment for orders must be made by credit card, money order, or cashier's check made payable to Crime Scene Merchandise. Personal checks are acceptable for U.S. orders only and orders will be held until the check clears. Foreign orders not paid by credit card must be paid by an International Money Order. All checks/money orders must be paid in U.S. dollars. There will be a $25 fee charged for bounced checks. If you do not include the proper amount with shipping your order will be refused.

Please note that your order may be subject to import duties and/or taxes imposed by customs when your order reaches your country. Payment of all duties and taxes is the sole responsibility of the customer. Contact your local customs office if you have questions about your country's import regulations.

Absolutely NO C.O.D. orders can be placed. All prices are in U.S. dollars only. IL residents must pay 9.00% sales tax.

NOTE: All sales are final. Returns are only accepted on items that are defective and only upon receiving return authorization from CSM.

If you have any other questions or concerns, please contact our customer service department:

Crime Scene Merch Customer Service
P.O. Box 213
Brookfield, IL 60513
USA

Email: info (at) crimescenemerch.com


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